Invitation to complete and share the Settlement Sector & Technology Task Group Survey

Settlement Sector and Technology Task Group
December 3, 2020 | Communications Chair

Hello NLAB members,

Thank you again for our recent conversation. You shared so many ideas, insights, and experiences and I look forward to connecting with you and your colleagues in the language side of our sector throughout this process. As a reminder, the Settlement Sector and Technology Task Group is looking at what the immigrant and refugee-serving sector needs to potentially move towards digital and hybrid service delivery models. As part of our work, we’ve just launched a national bi-lingual survey.

The survey launched today and closes December 4th. We’re hoping you can help us get the word out. Below are some messages you can use for newsletter/website copy, as well as messages to share on your social media channels. We encourage you to customize them for your networks and stakeholders and make them your own.

As NLAB members I'm hoping you can help share the survey within your network, to encourage all language service providers to share information about the survey with their colleagues, staff, and networks.

Thanks for your help and support (and don’t forget to complete the survey!).

You can find out more about the survey, including some additional background information about the Task Group, preview survey questions, and access the survey here: https://peacegeeks.org/settlement-tech-task-group

Thanks, and if you have any questions please don't hesitate to reach out,

Marco Campana

Task Group Chair

Newsletter/website message

What does the future of digital settlement services look like? The Settlement Sector and Technology Task Group (managed by AMSSA, reporting to IRCC’s National Settlement and Integration Council (NSIC)) is working to discover, examine, and learn about the settlement sector’s needs to successfully implement digital and hybrid service delivery models. Our mandate is to identify multiple digital transformation and hybrid service delivery models (where relevant) rather than aiming at one unique model that may not easily be replicable within our sector. We will provide an overview of the current landscape while identifying best practices, strategies, gaps, challenges and risks for settlement service providers. This discussion is about the future of how we deliver services to newcomers and communities. Your voice, opinion, experience, and insight are essential.

As part of our work, we are surveying the sector. This survey is intended to capture the perspectives of individuals who work in the settlement sector. We define the settlement sector as those providing any and all services to newcomers including, but not limited to immigration, employment, financial literacy, housing, and language services.

The survey is available for anyone in the sector who is interested in this issue and wants to provide input and insights. The survey has two paths, one for front-line workers, one for management/leadership. Multiple people from the same organization are invited to complete the survey. We encourage you to share the survey link with others in your organizations and professional networks.

Click here to find out more, preview survey questions, and complete the survey. https://peacegeeks.org/settlement-tech-task-group

--

Social media messages

What does the future of digital settlement services look like? Take the Settlement Sector & Technology Task Group survey. Make sure your #cdnimm #cdnrfg organization’s voice is heard. Find out more, preview survey questions, and complete the survey. https://peacegeeks.org/settlement-tech-task-group

Front-line #cdnimm #cdnrfg worker? Tell us what you think the future of digital settlement work should look like? What has your experience been during COVID? What do you need to provide online services to newcomers in the future? Your voice is essential. https://peacegeeks.org/settlement-tech-task-group

What successes have you had with remote/digital #cdnimm #cdnrfg service delivery? Tell us about technology, processes, client testimonials, staff feedback & input, anything that you consider a success. https://peacegeeks.org/settlement-tech-task-group

What challenges have you, your organization, your staff, & colleagues faced during this transition to remote/digital #cdnimm #cdnrfg service delivery? Take the Settlement Sector & Technology Task Group survey. Share your experience & ideas. https://peacegeeks.org/settlement-tech-task-group

How can IRCC and other funders support the new reality of digital transformation and hybrid service delivery models in the #cdnimm #cdnrfg sector? What do you need? Tell us in this survey. https://peacegeeks.org/settlement-tech-task-group

The #cdnimm #cdnrfg sector has had an unprecedented experience providing remote/digital services to newcomers. What is the future? What questions or concerns do you have about digital transformation & hybrid service delivery models in the sector? https://peacegeeks.org/settlement-tech-task-group

It's been 7 months since the #cdnimm #cdnrfg sector transitioned to remote/digital service delivery. How has it gone? How is it going? Tell us what your experiences have been, what you need, & your vision for the future of service delivery to newcomers. https://peacegeeks.org/settlement-tech-task-group

Join our mailing list to receive regular updates.